Building Operational Excellence: A Lean Thinker’s Toolkit

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Operational excellence isn’t just about tools or metrics. It’s about mindset, leadership, and the courage to simplify. As a Shingo Prize-winning author and trusted advisor to manufacturers across North America and beyond, I’ve spent my career helping organizations cut through complexity and create sustainable, people-driven systems. Whether you're on the plant floor or in the boardroom, these books are designed to help you bridge the gap between intention and execution.  

Feel free to email me about them or other questions on operational excellence. Email



$39.99. This book describes how to effectively implement cell manufacturing. It covers the eight Wastes of Lean and the six Lean metrics that are recommended in each implementation and a description of what cell manufacturing is and its application to improving operational processes. Learn and Order Here

$39.99. This book is intended for Lean practitioners and facilitators looking for a training tool and guideline that can be used in the work area while improvements are being made. It provides the most visible and detailed approach to Kanban implementation, so that they can see results in a short period. Learn and Order Here

The Maintenance Mindset Coaching Program

The Maintenance Mindset Coaching System is a practical, experience-driven program designed to transform maintenance performance across every level of your organization. Grounded in maintenance and engineering best practices, applicable lean concepts, and real-world applications.

This system helps maintenance teams evolve from reactive to proactive, align with operational goals, and drive measurable results. Learn More and Inquire

Operational excellence isn't a destination. It's a way of thinking. These books and programs aren’t just about theory. They’re built from real-world challenges, hard-won lessons, and the belief that better is always possible. Whether you're just starting your Lean journey or refining a mature system, my hope is that these tools help you think deeper, lead better, and create meaningful, lasting impact. 

Chris Ortiz

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