From Snow to Structure: Unlocking Team Performance

It’s easy to blame people when things feel unorganized or inefficient. But in many cases, the real issue isn’t effort, it’s structure. That’s where the Process-People-Product model offers a direction. When people operate without a clear process, even their best intentions can lead to confusion and inconsistency. To illustrate this, let’s look at something familiar: a snow-covered parking lot. Picture this: You pull into a parking lot after a big snowstorm. The asphalt is covered in a thick white blanket, and the painted lines that usually mark each space are completely hidden. Drivers still park and they do their best. But without any visible guidelines, things quickly get out of sync. Some vehicles end up parked at odd angles. Others take up more space than needed, or pull in so close to the next car that opening a door becomes a challenge. A few folks leave giant gaps, thinking they’re being safe, while others squeeze in wherever they can. The result isn’t total chaos, but it’s def...