The Maintenance Mindset Coaching Program: Transforming Maintenance at All Levels

 Program Description

The Maintenance Mindset Coaching System is a practical, experience-driven program designed to transform maintenance performance across every level of your organization. Grounded in maintenance and engineering best practices, applicable lean concepts, and real-world applications. This system helps maintenance teams evolve from reactive to proactive, align with operational goals, and drive measurable results.


Whether you're coaching frontline technicians, supervisors, or plant leadership, this program equips teams with the proper mindset. The program teaches the tools, and systems needed to reduce downtime, improve asset reliability, and build a culture of continuous improvement.

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Module 1: Leadership & Supervisor Coaching

• Maintenance Leadership Training
Coaching for supervisors, planners, and managers to align maintenance activities with plant goals, manage KPIs, and lead continuous improvement. Includes leadership development, decision-making strategies, and fostering a proactive maintenance culture.

• Strategic Maintenance Planning
Support in building annual maintenance plans, budget forecasting, resource planning, and long-term reliability roadmaps. Leaders learn to think ahead, allocate wisely, and guide their teams through sustained improvement.

Module 2: Maintenance Team Coaching

• Process Training
In-depth coaching for maintenance technicians and leads, focused on preventive maintenance strategies, CMMS usage, team communication, and execution of key maintenance processes.

• Foundational LEAN Overview
Step-by-step training on 5S, lean parts room setup, and the development and use of standard operating procedures (SOPs) to build structure and consistency into daily work.

Module 3: Monthly Virtual Coaching & Support

• Ongoing Coaching & Check-Ins
Regularly scheduled touchpoints to provide guidance, troubleshoot obstacles, and help teams stay on track during their maintenance transformation. All coaching sessions are tailored to each company’s specific goals, team size, and current state.

All work is performed virtually over Zoom calls and other online training platforms.

Your Coach: Chris Ortiz

Founder of Kaizen Assembly | Author | Process Improvement Specialist

Chris Ortiz is a nationally recognized expert in process improvement, maintenance excellence, and leadership development. With over 20 years of experience, he has worked directly with manufacturers across North America, Leading kaizen events, optimizing processes, and transforming maintenance systems from the ground up.

He is the author of 11 books on operational and leadership development, including the 2013 Shingo Prize-winning The Psychology of Lean. Chris is also the creator of the Paint It Red Decision-Making Philosophy, a practical, visual approach to improving clarity and accountability in operational choices.

His specialties include CMMS implementation, preventive maintenance program design, leadership development, and 5S for maintenance environments.

The Maintenance Mindset Coaching System is the culmination of two decades of practical insight, leadership experience, and field-proven strategy. Chris delivers coaching that is actionable, relatable, and transformative. Designed to help maintenance teams at all levels drive real, measurable results.

If you are interested in learning more about this program, contact Chris for a Free 30-Min consultation.

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